TimeBend

— TERMS

Our

Trust

Last Updated: June 2026

These Terms of Service ("Terms") form a binding agreement between you ("you," "your," or "Customer") and Cenizas Labs ("Cenizas Labs," "we," "us," or "our"), a company incorporated in the State of Delaware, United States, which operates the TimeBend platform ("TimeBend" or the "Service"). They govern your access to and use of TimeBend — from the moment you visit our website, through account creation, project submission, review and approval, payment, build, preview, and delivery of your application.

By creating an account, submitting a project, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you have entered into a separate written agreement with Cenizas Labs (for example, an enterprise master services agreement or order form), that agreement governs to the extent it conflicts with these Terms. Please also review our Privacy Policy, which explains how we handle your information and is incorporated into these Terms by reference.

01

Definitions

  • Cenizas Labs / we / us / our means Cenizas Labs, the company that provides the Service and is your counterparty under these Terms.
  • TimeBend / Service / Platform means the TimeBend application-generation platform — the website, software, Engine, hosting infrastructure, and related products and services that Cenizas Labs makes available to you.
  • Engine means the proprietary AI system that powers the Service by analyzing requirements and generating applications, including its models, frameworks, and supporting components.
  • Account means the account you register to access and use the Service.
  • Project means a single application build request, from prompt submission through delivery and (where applicable) hosting.
  • Inputs means the prompts, requirements, descriptions, files, data, and other materials you submit to the Service.
  • Project Document means the structured data document describing the proposed architecture, data model, and system design that we generate for your review.
  • Outputs / Generated Code means the application, source code, data models, UI components, logic, and other assets the Engine generates for your Project.
  • Hosting Services means the optional, ongoing service of hosting and serving your deployed application via a live link on TimeBend infrastructure.
  • Subscription means a recurring, plan-based purchase of Hosting Services or other ongoing features.
  • Fees means the Build Fees, Subscription fees, and any other charges payable for the Service.
  • Enterprise Agreement means a separate signed agreement between you and Cenizas Labs (such as a master services agreement, order form, or data processing agreement).

02

Visiting the Platform

  • Anyone may browse TimeBend.ai to explore our capabilities, view example projects, and understand the build process before creating an account.
  • No commitment or payment is required simply by visiting the site. You are bound by these Terms only upon creating an account or initiating a Project.

03

Account Signup and Eligibility

  • You must be at least 18 years old and capable of forming a legally binding contract under applicable law. You are responsible for all activity that occurs under your Account.
  • If you register on behalf of an organization, you confirm that you have authority to bind that organization to these Terms, and “you” refers to both you and that organization.
  • You agree to provide accurate registration information, keep your credentials confidential, and notify us promptly of any unauthorized use of your Account.

04

Submitting Your Project Prompt

  • When you submit a prompt, you are requesting us to analyze your requirements and generate a Project Document for your review. No charge is applied at this stage.
  • You retain full ownership of all Inputs you submit. By submitting, you grant us a limited, non-exclusive license to host, process, and use your Inputs solely to provide and operate the Service for you, including generating, previewing, delivering, and (if selected) hosting your Project.
  • You are responsible for ensuring that you have the rights necessary to submit your Inputs and that your Inputs do not violate any law or infringe any third party rights.

05

Reviewing Your Generated Project

  • After analysis, you will receive a Project Document showing the proposed architecture, data model, and system design. You have the right to review, request changes, or cancel before proceeding.
  • We do not guarantee that the generated document will meet every requirement exactly. Review it carefully and request revisions before approving.

06

Cost Review and Approval

  • Before any payment is taken, TimeBend displays a full cost estimate based on your Project scope. You must explicitly approve the quoted price to proceed to the payment stage.
  • Your approval is recorded as your agreement to the quoted price. We are not liable for cost misunderstandings where the estimate was clearly displayed and approved.

07

Fees, Payment, and Billing

  • Fee types. The Service may involve (a) one-time Build Fees charged per Project after you approve the quoted price, and (b) recurring Subscription fees for Hosting Services and other ongoing features, billed in advance on the cadence of your selected plan.
  • Authorization. You authorize us (and our payment processors) to charge your selected payment method for all applicable Fees, including any applicable taxes, which are your responsibility and are additional to the quoted amounts.
  • Renewal. Subscriptions renew automatically for successive periods unless you cancel before the end of the then-current period. We will give you advance notice of any change to recurring Fees, and changes take effect at your next renewal.
  • Non-payment. If a payment fails or is overdue, we may suspend Hosting Services or other parts of the Service after reasonable notice, until the amounts owed are paid.
  • Refunds. Build Fees are non-refundable once code generation has commenced, except that if a Build materially fails to generate, or is materially defective due to our fault and we are unable to remediate it, your sole remedy is re-generation or a credit or refund of the Build Fee for the affected Project. Subscription fees are non-refundable for partial periods. Nothing in this section limits any non-waivable rights you may have under applicable law.
  • Card security. Full payment card numbers are never stored on our systems; billing is handled by certified, PCI-compliant third-party payment processors.

08

Code Generation and Build

  • Upon payment confirmation, the Engine generates your application — including architecture, data models, UI components, and logic. Subject to full payment, you own the Outputs generated specifically for your Project upon delivery.
  • AI-generated Outputs may contain inaccuracies, errors, or third-party or open-source components. You are responsible for reviewing and validating all Outputs before deploying to production or sharing with end users (see Sections 12, 15, and 17).

09

Project Preview

  • You receive a 24-hour preview window to review your complete system before it goes live. Your application remains private and inaccessible to the public during this stage.
  • If you identify issues during preview, you may request revisions before deployment. We are not responsible for defects that were identifiable during preview but not raised.

10

Delivery, Deployment, and Hosting Services

  • One click deploys your application and generates a live, shareable link. From this point, you are responsible for the content, functionality, and legality of your deployed application.
  • Availability. Hosting Services are provided on a commercially reasonable-efforts basis. Unless a separate service-level agreement applies, we do not guarantee that Hosting Services will be uninterrupted, timely, secure, or error-free.
  • Suspension and removal. We may suspend or remove a hosted deployment, with notice where practicable (or without prior notice in an emergency), if it violates Section 11, creates a security or legal risk, or where required by law or by non-payment.
  • Portability. You may download your source code or migrate your application off TimeBend infrastructure at any time. We do not lock you in to our hosting services.
  • Effect of stopping hosting. If Hosting Services end (by cancellation, non-payment, or termination), the live deployment will cease to function and its link will stop working. You remain responsible for exporting your code and assets within the window described in Section 20. Your ownership of delivered, fully-paid Outputs is unaffected.

11

Acceptable Use

  • You agree not to use the Service to violate any law, generate harmful content, reverse engineer the Platform, or build a competing service without our written consent.
  • You agree not to submit prompts designed to circumvent AI safety measures, generate malicious code, or produce content that infringes third-party rights.
  • You agree not to interfere with, overload, or disrupt the Service or its infrastructure, attempt unauthorized access, or resell or sublicense the Platform itself.
  • You are responsible for ensuring that your deployed application, and your use of it, complies with all applicable laws and third-party terms.

12

Your Content, Data, and Privacy

  • Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference.
  • No training on your data. We do not use your Inputs, Outputs, or Generated Code to train, fine-tune, or improve our own or any third party's machine-learning models. Your content is processed solely to provide the Service to you.
  • Security. We maintain commercially reasonable technical and organizational measures designed to protect your content against unauthorized access, loss, or disclosure.
  • Retention and deletion. We retain your content as needed to provide the Service. On termination, you may export your content within the window in Section 20, after which we may delete or de-identify it in accordance with our Privacy Policy and retention practices.
  • Enterprise. A Data Processing Agreement is available for customers who require one; where signed, it governs the processing of personal data.

13

Confidentiality

  • “Confidential Information” means non-public information disclosed by one party to the other that is marked or would reasonably be understood as confidential, including your Inputs and Outputs and our non-public Platform, Engine, and business information.
  • Each party will use the other's Confidential Information only to perform or receive the Service, will protect it with at least reasonable care, and will not disclose it except to personnel or contractors bound by confidentiality obligations at least as protective as these Terms.
  • Confidential Information does not include information that is or becomes public through no fault of the receiving party, was already known to it without a duty of confidentiality, is independently developed, or is rightfully received from a third party. A party may disclose Confidential Information if required by law, giving reasonable notice where permitted.

14

Intellectual Property

  • The TimeBend platform, Engine, models, frameworks, and trademarks are owned by Cenizas Labs or its licensors, together with any pre-existing or generally reusable components. You receive a limited, non-exclusive, non-transferable license to use the Service under these Terms.
  • Subject to full payment and delivery, you own the source code and Project assets generated specifically for your Project. We retain ownership of our pre-existing and generally reusable components, which we license to you to the extent embedded in your Outputs and necessary for you to use them.
  • Feedback. If you give us feedback or suggestions, we may use them without restriction or obligation to you.

15

AI Outputs and Third-Party Intellectual Property

  • Outputs are generated by AI and may resemble pre-existing materials or include or reference open-source or other third-party components that are subject to their own license terms.
  • We do not warrant that Outputs are original, non-infringing, or free of third-party rights. You are responsible for reviewing the Outputs, identifying and complying with any open-source or third-party license obligations, and confirming that the Outputs are suitable and lawful before production use or distribution.
  • Except as expressly stated in a signed Enterprise Agreement, Cenizas Labs does not provide an intellectual-property infringement indemnity for Outputs. Enterprise customers may negotiate such protection separately.

16

Third-Party Services

  • The Service may integrate with or rely on third-party services, including payment processors, cloud and hosting providers, and integrations you connect. Your use of those services may be subject to their own terms.
  • We are not responsible for third-party services or their availability, and we are not liable for losses arising from third-party outages, changes, or acts and omissions.

17

Disclaimers

  • The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or secure operation.
  • We do not guarantee that Outputs will be error-free, secure, or suitable for your specific use case. Always review AI-generated code thoroughly before deploying to production environments or sharing with customers.
  • Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

18

Limitation of Liability

  • To the maximum extent permitted by law, Cenizas Labs is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from your use of the Service or reliance on AI-generated Outputs.
  • Our total aggregate liability for any claim is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD 100.
  • The exclusions and cap above do not apply to: (a) a party's indemnification obligations; (b) breach of confidentiality; (c) a party's gross negligence, willful misconduct, or fraud; (d) your obligation to pay Fees; or (e) any liability that cannot be limited under applicable law.

19

Indemnification

  • You agree to indemnify and hold harmless Cenizas Labs and its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your Inputs or content, your deployed application and its impact on end users or third parties, your use of the Service, or your violation of these Terms or of any law or third-party right.
  • We will notify you of any such claim, allow you to control the defense (with our reasonable cooperation), and not settle a claim in a way that imposes obligations on you without your consent. Any intellectual-property indemnity from Cenizas Labs is provided only as expressly set out in a signed Enterprise Agreement.

20

Term, Suspension, and Termination

  • Term. These Terms apply for as long as you access or use the Service or maintain an Account or active Subscription.
  • Your termination. You may cancel your Account or Subscription at any time. Cancellation of a Subscription takes effect at the end of the current paid period, and partial periods are not refunded.
  • Our suspension or termination. We may suspend or terminate your access for cause, including violation of Section 11, non-payment, legal or security risk, or material breach not cured within a reasonable time after notice. We may suspend immediately in an emergency.
  • Effect of termination. On termination, your licenses to use the Service end, and Hosting Services and live deployments cease. You may export your source code and Project assets for 30 days after termination, after which we may delete them in accordance with our Privacy Policy. Your ownership of delivered, fully-paid Outputs survives termination.
  • Survival. The following survive termination: Definitions; accrued payment obligations; Intellectual Property; AI Outputs and Third-Party Intellectual Property; Confidentiality; Disclaimers; Limitation of Liability; Indemnification; Governing Law and Dispute Resolution; and General Provisions.

21

Changes to These Terms

  • We may update these Terms periodically. Material changes will be communicated via email or in-platform notice at least 14 days before taking effect.
  • Continued use of the Service after the effective date constitutes your acceptance of the revised Terms.

22

Governing Law and Dispute Resolution

  • Governing law. These Terms are governed by the laws of the State of Delaware and applicable United States federal law, without regard to conflict-of-law principles.
  • Informal resolution. Before filing a claim, you agree to first contact us at legal@timebend.ai and attempt to resolve the dispute informally in good faith for 30 days.
  • Binding arbitration. If a dispute is not resolved informally, it will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before one arbitrator, seated in Delaware. Judgment on the award may be entered in any court of competent jurisdiction.
  • Exceptions. Either party may seek injunctive or other equitable relief in court for actual or threatened infringement or misuse of intellectual property or breach of confidentiality, and either party may bring an individual claim in small-claims court.
  • Class-action waiver. Disputes will be resolved only on an individual basis. To the extent permitted by law, you and Cenizas Labs waive any right to bring or participate in a class, collective, or representative action.
  • Venue. For matters not subject to arbitration, the state and federal courts located in Delaware will have exclusive jurisdiction, and the parties consent to that jurisdiction and venue, unless otherwise required by applicable law.

23

General Provisions

  • Entire agreement. These Terms, together with the Privacy Policy and any order or plan you accept, are the entire agreement between you and Cenizas Labs regarding the Service. A signed Enterprise Agreement controls to the extent it conflicts with these Terms.
  • Severability. If any provision is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, outages, or governmental actions.
  • Notices. We may give notice to you by email or in-platform message. Legal notices to us must be sent to legal@timebend.ai and to Cenizas Labs, Attn: Legal Department, [insert registered office address].
  • Relationship. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship.
  • Export and sanctions. You will comply with applicable export-control and sanctions laws and represent that you are not located in an embargoed region or on a restricted-party list.
  • Headings are for convenience only and do not affect interpretation.

24

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